Have questions? Please send us a message. We look forward to hearing from you. Scroll down for some FAQs.
FAQ's
What comes in a Cardinal Box?
Each Cardinal-Box will have all the needed parts for 3-5 activities per month. Every
month, you’ll receive a carefully curated box containing items hand-picked by Kristie to engage your loved one. Every month will feature a different box full of
opportunities for fun. Each box will include a blend of reusable (can be used over
and over) and consumable (can only be used one time) activities.
Who is this box designed for?
Each box is carefully curated for people living with mild to moderate dementia and
related disorders. It will include clear instructions on how to use each item.
How does the subscription work?
Your payment will be drafted on the 15th of each month. Boxes will be packed and
ready for shipping within 15 days of that payment, sometimes earlier! If you sign up
after the 15 th of the month, then your payment will be drafted the following month on the 15th. You will get a reminder e-mail when it is time for the next payment to be drafted.
Can I order just one box without a subscription?
NO. We do not currently offer boxes without a subscription.
Do you offer gift options?
Yes! We offer a 3-month gift subscription to provide encouragement and support to a
caregiver. After 3 months, you have the option of continuing the subscription or
transferring it to the caregiver for billing. Caregivers will feel seen when they get
such a practical gift in the mail.
When will my box ship?
On or around the 1 st of each month.
How do I know this will actually help?
Each item is carefully chosen with engaging activities. Cognitive activities
encompass tasks that involve thinking, information processing, or memory recall.
Research suggests that participating in such activities may help preserve cognitive abilities or delay the advancement of dementia.
What makes this different from other activity boxes or dementia resources?
Each box is created with you in mind. You are so busy managing day-to-day tasks
for your loved one. Finding new activities to do with your loved one can be a challenge. And some days you just want to do a little something that sparks a sweet memory. That’s what Cardinal-Box is for.
Can I pause or skip a month?
We understand that when caring for a loved one with dementia there can be some
unexpected medical emergencies. We have built in a subscription “pause” option if needed, until you are ready to get back to receiving monthly boxes. You are free to cancel anytime. Please note – cancellation requests must be received 14 days before your billing date (15th of the month) or you will be charged for the following month.
Do you offer support beyond the box?
Once you place your subscription, you will be given access to a private Facebook community of other Cardinal-Boxers! We will share joys and challenges of caregiving. And Kristie and her team will provide you with additional ideas for using your monthly activities.